Last Updated 6 August 2026​

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Business Name: TerraShape Tree Company ("Company," "we," "us," or "our")

 

At TerraShape Tree Company, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with us through SMS text messaging and online service portals.

 

1. Information We Collect

We collect personal information that you voluntarily provide to us when you request a quote, contact us, or schedule services. This information may include:

• Full name

• Physical service address

• Email address

• Phone number

• Project details and uploaded photos/media

 

2. How We Use Your Information

We use the information we collect strictly to deliver our services, including to:

• Generate accurate estimates and project quotes.

• Schedule site visits, crew arrivals, and job completion dates.

• Send transactional updates, invoices, and payment confirmations via email and text message.

• Respond to your inquiries and deliver customer support.

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3. SMS / Text Messaging Policy & Consent

By providing your phone number on our website forms, quote requests, or client portal, you consent to receive transactional and operational text messages from TerraShape Tree Company.

• Types of Messages: Text updates may include estimate links, appointment reminders, crew arrival notifications, and invoice links.

• Message Frequency: Message frequency varies depending on your active service requests and project status. Standard message and data rates may apply.

• How to Opt-Out: You can stop receiving text messages at any time. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message sent from us to opt out. Reply HELP for support.

• No Sharing of Mobile Information: We do not sell, rent, lease, or share your mobile phone numbers, SMS opt-in data, or personal information with third parties, affiliates, or marketing brokers for marketing or promotional purposes. Your phone number is strictly used to communicate with you regarding your service requests.

 

4. Website Data & Security

We implement appropriate administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, or alteration. Our website uses secure encryption protocols (SSL) to protect data transmitted online.

 

5. Third-Party Software Services

We utilize secure third-party platforms (such as our service management platform, Jobber) to process quote requests, manage scheduling, and deliver SMS notifications. These platforms are bound by strict security standards to protect your data.

 

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Terms of Service

Last Updated: August 6, 2026

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Business Name: TerraShape Tree Company ("Company," "we," "us," or "our")

By accessing or using the website at www.terrashapetreeco.com ("Website"), submitting online forms, approving quotes, or opting into SMS communications, you ("User" or "Client") agree to comply with and be bound by the following Terms of Service.

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1. Website Use & Intellectual Property

• Content Ownership: All text, photos, graphics, branding, logos, and digital tools on this Website are the intellectual property of TerraShape Tree Company and are protected by copyright laws. You may not reproduce, distribute, or copy any content without explicit written permission.

• Accuracy of Information: While we strive to maintain accurate service descriptions and information on our Website, content is subject to change at any time without notice.

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2. Digital Quote Requests & Estimates

• Submitting a quote request through our Website or online portal does not create a binding service contract. Service commitments are only established once an official estimate is formally approved by the Client and accepted by the Company.

• Digital quotes provided via online portals or email are valid for 30 days from the date issued unless otherwise stated in writing.

 

3. SMS & Electronic Communications Terms

By submitting your phone number or email through our Website forms, you explicitly authorize TerraShape Tree Company to send electronic communications regarding your account and service requests.

• Consent: You agree that electronic notices, disclosures, estimates, and agreement terms sent via email or SMS satisfy any legal requirement that such communications be in writing.

• SMS Opt-Out: You may withdraw consent to receive SMS updates at any time by replying STOP to any text message from us.

• Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

 

4. Third-Party Links & Software Portals

Our Website may contain links or redirects to third-party portals (such as client management and payment processing portals). We are not responsible for the independent practices, availability, or content of these external software services.

 

5. Limitation of Liability

To the fullest extent permitted by law, TerraShape Tree Company shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this Website or digital client communications.

 

6. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon posting to the Website. Your continued use of the Website or digital services after changes are posted constitutes acceptance of those changes.

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If you have questions regarding this Privacy Policy/Terms of Service, please contact us at:

• TerraShape Tree Company

• Website: www.terrashapetreeco.com

• Phone: 810-247-4379

• Email: forrest@terrashapetreeco.com